Key performance indicators (KPIs) play a vital role in navigating the current business climate characterised by high costs and spiked inflation. They provide a clear framework for monitoring, evaluating and adjusting your strategy to maintain operational efficiency and financial stability, both in the short and long-term.
What are the high level goals for your business? Think about where you are now compared to where you want to be in the future – are you happy your goals are SMART?