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Benchmarking and Practice Profitability



This service aims to optimise your profitability. We analyse your practice, identify its strengths and weaknesses, and show where performance can be improved. We discuss the data with you, consider the implications, and help you to prepare an action plan and work through it.

Our approach is adaptive and realistic. It is adjusted to your practice’s specialty, number of owners, location, and staffing. Our benchmarking reports are equally flexible and cover all these areas:

  • Practice turnover
  • Turnover per vet
  • Gross profit performance
  • Salaries
  • Overheads
  • Profitability
  • Fees

Benchmarking helps to identify hidden human potential. We can work with you to identify colleagues in need of coaching or mentoring, structure remedial measures, and identify the key performance indicators that you need to monitor in future.

Pricing structures may also need attention. Our analysis shows how your practice fees compare with the market, and indicates where changes can be made to improve profitability.

Key contacts

Phil Swan - Partner Phil Swan
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Mark Harwood - Partner Mark Harwood
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Suzanne Headington - Associate Partner Suzanne Headington
Associate Partner
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